2011年6月27日 星期一

Pros and cons of mobile marketing

Mobile marketing has the potential be the next big thing in interactive marketing. However, there are many obstacles to overcome.

Pros:
  • Mobile phones can receive input anywhere-anytime, enabling location-specific and behavioral targeting for local businesses.
  • Personalization, immediacy, and interactivity of mobile ads encourage response by consumers.
  • Mobile marketing can help build a customer database. Once customers opt in to receive an ad, you can use the information for loyalty marketing and customer retention.
  • Web searches on mobile devices will eventually exceed searches on PCs.
  • Access to many international consumers who can’t afford PCs .
Cons:
  • General intolerance of advertising messages on a personal device.
  • Adaptation of content and messages to the mobile web results in poor user experience.
  • Advertisers are wary of consumer privacy issues.
  • Mobile marketing is fragmented and complex because of many different handsets and carriers, different types of functionality, and different preloaded apps
  • Scarcity of mobile web sites.

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